Connexions Greater Merseyside

Success in Hospitality

Amanda Johnston

Sales Co-ordinator

"When I left school, I went to Wirral Metropolitan College for 2 years for the National Diploma in Hospitality Supervision. My work experience placement was at a local hotel. On completion, I was offered a job on reception where I worked for 2 years. I progressed to Shift Leader and then to the Sales Team.

I continued at Wirral Metropolitan College and completed the Higher National Diploma in Hospitality Management. I chose to do a work placement in Greece where I stayed for 4 months. I worked in a restaurant, serving food and drink and training the other staff. I then returned to Wirral and completed my qualification. I think it is important to motivate yourself to complete work at College.

In my present position as Sales Co-ordinator, I take bookings for conferences, banqueting and weddings.

I also liaise with the customers and work on special events that we run in the hotel.

My advice to other young people:-

It is important to ask about all the options after GCSE exams. A Levels don’t suit everyone. Work experience can help you decide what you want to do.”

For more success stories in Hospitality please take a look at the careers section of the Aim Higher Greater Merseyside website where you can find out more information on careers in hospitality including Food Service, Chef, Receptionist, Housekeeper, Restaurant Manager, Hotel Manager and Bar Manager.